Contact

The fastest way to reach us is email:[email protected].

Reporting a conversion bug

We can't inspect your file — it never reaches us, by design. Instead, tell us:

  • the file's format and size (e.g. "a 14 MB HEIC from an iPhone 15"),
  • what app or device created it,
  • your browser and version (e.g. "Firefox 128 on Windows 11"),
  • what happened versus what you expected.

That combination is usually enough to reproduce the problem with a sample file of our own.

Requesting a converter

Use the form below, or email the format pair (e.g. "AVIF to JPG") to[email protected] and, if you can, say why you need it. Real use cases decide what gets built next. Video and audio conversion are on the longer-term roadmap, not imminent.

Request a format

Need a conversion we don't have yet? Tell us which one. Requests decide what gets built next.

This opens your email app. You can also write to[email protected].